To celebrate our continued focus on customer satisfaction, all of our successfully completed online feedback surveys were entered into a draw to win a bottle of Champagne. We’re pleased to announce Julia King TnS catering at Lord Williams School Oxfordshire is the proud winner of our prize draw, presented by Matt Thorneycroft, Cleaning Specialist at DeepClean Hygiene Solutions Ltd. But to the surprise of our customers, all completed surveys received a special thank you with a gift from the team!
Customer feedback about our kitchen deep cleaning solutions is very important so that we can continually monitor and improve our services. The quality of our service measured by Key Performance Indicators (KPI) is instrumental in continually improving our internal management systems, with customer feedback being critical in this process.
Our online customer satisfaction survey tool SurveyMonkey provides us with a platform for us to gather feedback after each clean we carry out. We know that managing a kitchen with a busy schedule leaves very little time to reflect on the supplier services. Rewarding our customers for providing feedback ensures we can maximise the return of completed surveys and gain that all important assessment of our deep cleaning services.
Quality of our deep cleaning by our teams is covered within the survey as well as planning, logistics and communication. Referrals by reputation have always been one of our main sources of growth so knowing that our customers are happy to recommend us reassures us we’re getting it right.
For more information about our full range of services please contact 01527 559880 or alternatively email email@example.com.